October 1, 2000 - TMA iServiceDesk is Released
The new TMA iServiceDesk Web Enabler provides a full featured set of functions to anyone with access to a web browser. iServiceDesk allows any TMA user to web-publish select facilities data to clients across an Intranet or the Internet. In addition, clients may enter their own work requests and query the status of both requests and FW_WO_LOW_KEYs through TMA iServiceDesk.
Using iServiceDeskÂs open and modifiable hypertext markup language (HTML), users can create custom web pages. Furthermore, users can now publish select data to thousands of clients at one facility or around the world. By implementing TMA iServiceDesk, facility managers can improve the quality of services and increase their response time by providing current updated data.
For more information on TMA iServiceDesk please contact TMA sales at 800.862.1130 or visit our website at www.tmasystems.com.