What happens after I make a report to the CARE Team?
The information you provide is sent electronically via a secure site to a member of the Dean of Students team for review. Reports that are marked with "critical" urgency are automatically forwarded to all members of the CARE Team via email and cell phone.
A team member will conduct an initial assessment of the information provided to determine if immediate outreach is needed. In such cases, a team member will normally reach out to the student or to the reporting person for additional information during normal business hours and within 24 hours. Other cases may be discussed at a CARE Team meeting to determine appropriate next steps.
If the team determines that a coordinated response is appropriate, they will develop a plan and assign an individual or a case manager to lead its implementation. In some cases, the team may determine that it is appropriate for the reporting party and/or department head to follow up directly with the student. A team member will then contact the reporting party and/or department head and provide suggestions for follow up or referral.
Keep in mind:
- A student’s relationship with these offices is protected by the Family Educational Rights and Privacy Act (FERPA) and, as such, we are limited regarding what we can discuss regarding any student-specific information without the student’s expressed consent.
- The time for resolution is often undefined as each student’s situation is unique and may require ongoing follow up.