How do I get started with Zoom?
To learn how to get started with Zoom, visit the Moodle Mentor Zoom Guide. For more questions on Zoom, contact the Cal State LA ITS Help Desk. You can also download Zoom for your device, or use your MyCalstateLA account to sign in to Zoom.
The Zoom Help Center offers helpful guides on getting started:
What are Zoom's system requirements for PC and Mac?
- An internet connection – broadband wired or wireless (3G or 4G/LTE)
- Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
- A webcam or HD webcam - built-in or USB plug-in
- Or, a HD cam or HD camcorder with video capture card
Supported Operating Systems
- Mac OS X with MacOS 10.6.8 /(Snow Leopard) or later
- Windows 10
- Windows 8 or 8.1
- Windows 7
- Windows Vista with SP1 or later
- Windows XP with SP3 or later
Supported Tablet and Mobile Devices
- Windows: IE7+, Firefox, Chrome, Safari5+, Opera12+
- Mac: Safari5+, Firefox, Chrome
Processor and RAM RequirementsMinimumRecomended Processor Single Core 1Ghz or Higher Dual Core 2Ghz or Higher (i3/i5/i7 or AMD equivalent) RAM N/A 4Gb
High DPI Support
- High DPI displays are support in Zoom version 3.5 or higher
The bandwidth used by Zoom will be optimized for the best experience based on the participants’ network. It will automatically adjust for 3G, WiFi or Wired environments.
- For 1:1 video calling: 600kbps (up/down) for HQ video and 1.2 Mbps (up/down) for HD video
- For group video calling: 600kbps/1.2Mbps (up/down) for HQ video. For gallery view: 1.5Mbps/1.5Mbps (up/down).
- For screen sharing only (no video thumbnail): 50-75kbps
- For screen sharing with video thumbnail: 50-150kbps
- For audio VoiP: 60-80kbps
HD Camera Suggestions
- Logitech PTZ Pro
- Aver VC520
- Logitech ConferenceCam CC3300e
- Logitech HD Webcams
- VDO360 PTZ HD Camera
- VTEL HD3000PTZ Camera
- Vaddio Clearview USB
- Microsoft HD Webcams
- Hovercam Solo 5 Document and Webcam
USB Speakerphone and Microphone
- Revolabs UC500
- Jabra Speak 510
- Clearone Chat 150
- Logitech P710e
- Plantronics Calisto 600
- Phoenix Quattro3
- Voice Tracker Array Microphones
- Yamaha PSP-20UR
- Yamaha YVC-100
- Jabra USB Headphones
- Plantronics Headsets
- Revolab Fusion Wireless Microphones
- Shure Wireless Conferencing System
- MXL Microphones for Conferencing
Note: Devices support vary with systems. Please test them first.
- Magewell HDMI capture (PC or Win)
- Startech Composite/SVideo to USB (Win)
- Blackmagic Design Intensity Extreme (Mac)
- Blackmagic Design Mini Recorder (Mac)
Where can I get training for Zoom?
Here are a list of Zoom videos to get started:
Where can I get help?
For additional support, contact the Cal State LA ITS Help Desk.